Privacy Policy

1. Introduction

Welcome to Fyneminds.co.uk.  We value your privacy and are committed to safeguarding your personal data. This policy outlines how we collect, use, and protect your information when you interact with our website. 

2. Data We Collect

We may collect and process the following information:

• Contact Details: Your name, email address, and phone number (if provided).
• Usage Data: Details such as your IP address, browser type, and the pages you visit.
• Communication Data: Any messages or inquiries you send via our contact forms or email.

3. How We Use Your Data

We use your data to: 

• Service Delivery: To provide and improve our counselling services and website functionality.
• Communication: To respond to your queries and offer customer support.
• Security: To maintain the integrity and security of our website.
• Updates and Information: To inform you about service updates or relevant news (with your consent).

4. Data Sharing

 We do not sell or share your personal data with third parties except:

• When required by law.
• When necessary to protect our website and its users.
• Where third-party service providers support our operations (in which case they are bound by confidentiality agreements).

5. Cookies & Tracking

 We use cookies to enhance your browsing experience. Cookies help us understand how you use our site so we can improve our services. You can manage your cookie preferences via your browser settings. 

6. Your Rights (UK GDPR)

Under the UK GDPR, you have the right to:

• Access: Request a copy of the personal data we hold about you.
• Rectification: Have any inaccuracies corrected.
• Deletion: Request that your data be erased.
• Objection: Object to how your data is processed.
• Withdrawal of Consent: Withdraw consent for marketing communications at any time.

7. Information Commissioner’s Office (ICO)

We are committed to complying with UK data protection laws as regulated by the ICO. If you have any concerns about our data handling practices, you are welcome to contact the ICO:

• Website: www.ico.org.uk
• Helpline: 0303 123 1113
• Address: Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF

8. Data Security

We take appropriate technical and organisational measures to ensure your data remains secure and is protected from unauthorised access, alteration, or disclosure. 

9. Contact Us

If you have any questions or concerns regarding this privacy policy or our data practices, please contact us at:   Email: Hello@Fyneminds.co.uk